Privacy Policy

Introduction

At https://ground-bird-feeder-uk.feedersandmore.co.uk (referred to as “ground bird feeder uk,” “we,” or “our” in this policy), we prioritize your privacy and data security. This comprehensive Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal data, ensuring compliance with various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Transparency and Accountability Law (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Personal Information Protection Act (POPIA)

Scope

This privacy policy applies across all aspects of our online presence, including but not limited to:

Our official website at https://ground-bird-feeder-uk.feedersandmore.co.uk
Any mobile or desktop applications associated with our services
Online services and products offered through our platform
Interactions between our users and authorized service representatives

Important Note: This policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review these separately.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Using our applications and services as an authorized user
Visiting websites linked to this Privacy Policy
Engaging with us through communications like newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various types of personal data, including but not limited to:

Account Information: Details associated with your registration and account creation.
Payment Information: Data required for processing transactions, such as credit card numbers and billing addresses.
Financial Information: Bank account details or financial records processed for payment purposes.
Purchase Information: Transaction history, product preferences, and order details.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information.
Location Data: GPS coordinates or location services data to provide location-based services.
Feedback: Responses to surveys, feedback forms, or product reviews.
Social Media Information: User profiles, posts, and interactions when you use our social media integration features.
Product Information: Details about the products you view, purchase, or interact with on our platform.

We collect this data through various methods: user input forms, account settings, order processes, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We employ cookies to enhance your experience while using our services and for analytics purposes. Cookies are small text files stored on your device by our website or applications. They can be categorized as:

Strictly Necessary: Essential for navigation, account login, and basic functionality.
Preference: Remembering user preferences, language settings, and customizability choices.
Analytics: Tracking site usage, gathering aggregate data for improvement, and providing personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose, as follows:

Account information and transaction records are typically kept for the duration of your account’s active status and for a period after that to comply with legal obligations.
Financial data is retained securely for tax, accounting, or audit purposes, adhering to relevant regulatory requirements.
We delete or anonymize personal data when it is no longer required for the initial purpose or upon request from users who wish to have their data removed.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data:

Encrypted Communication: All data transmitted over secure connections are encrypted using SSL/TLS protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to handle data on our behalf.

Children’s Privacy

Our services are not intentionally targeted at children under 18 years of age, and we do not knowingly collect personal data from them. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data, including:

Access to your data and its usage details
Correction or rectification of inaccurate information
Erasure (or ‘right to be forgotten’) under certain circumstances
Restriction or suppression of processing activities
Data portability for transferring your data to another controller
Objection to the processing of your personal data
Non-discrimination in response to exercise of these rights

To exercise any of these rights, please reach out to our privacy team using the contact details provided below. We aim to respond promptly and assist you with your requests.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions regarding privacy, data protection, or this policy, or if you wish to exercise your rights as outlined above, please contact us:

Email: [email protected]
Address: [Privacy Team’s Postal Address]